The software is extremely safe and secure. We do a few things to protect your data. (1) The system is fully logged and audited – meaning, every keystroke, form view, login session, is tracked. We track location (we can track IP and geo-coordinates), we have time stamps of when records are entered, edited, by whom and the list of changes over time. If there is an error on a form – we know about it. If a field needs to be encrypted – you can encrypt fields yourself!
Our data centers are certified in several areas of privacy such as HIPAA/HITECH, PCI DSS 3.2.1, SOC 2 Type II, ISO/IEC 27001:2013, and SSAE-18. Data is encrypted in transit and at rest. Data is backed up every 3 hours and written to a secondary, secure remote location for disaster recovery purposes.
Passwords can be configured to your requirements. Standard settings are 8 characters with a combination of letters, numbers, capitals. We offer multi-factor authentication. Each user session has a timeout feature if no activity is recorded over a certain period of time.